Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

About the Position

We are expanding our virtual team and looking for enthusiastic, self-directed individuals interested in helping clients discover and arrange vacation experiences that suit their lifestyles.

As a Remote Leisure Consultant, you will assist individuals, couples, and families with researching destinations, exploring available packages, and selecting vacation services that align with their expectations. The position involves a combination of client consultations, independent research, reservation coordination, and ongoing communication.

You may work with a variety of vacation requests, including luxury accommodations, tropical resorts, all-inclusive escapes, ocean cruises, family holidays, romantic retreats, group experiences, sightseeing tours, and international adventures.

Primary Responsibilities

• Conduct client consultations to understand vacation goals, preferred experiences, and individual requirements
• Identify suitable destinations based on travel interests, available dates, and spending preferences
• Investigate accommodations, resort packages, cruise itineraries, transportation services, and recreational activities
• Review supplier options and determine which offerings best meet client expectations
• Develop vacation proposals that outline relevant choices and important details
• Explain available services, package features, booking conditions, and general policies
• Assist clients with making informed decisions about their vacation arrangements
• Coordinate selected reservations through approved supplier systems
• Verify traveler information, reservation dates, and requested services before confirmation
• Maintain accurate electronic records of client requests, reservations, and communications
• Track important booking milestones, including deposit and final payment requirements
• Follow up with clients regarding outstanding selections, documentation, and necessary information
• Provide updates and useful preparation guidance as departure dates approach
• Assist with routine reservation inquiries, modifications, and general service needs
• Stay knowledgeable about supplier offerings, destination developments, and vacation promotions
• Participate in continued training to strengthen industry knowledge and service skills

Candidate Qualifications

• Strong interest in customer service, hospitality, and vacation planning
• Professional verbal and written communication abilities
• Comfortable interacting with clients and understanding individual preferences
• Effective research, organization, and problem-solving skills
• Attention to detail when reviewing reservation information
• Ability to manage multiple requests and maintain important deadlines
• Comfortable comparing options and communicating recommendations
• Dependable, motivated, and capable of managing responsibilities independently
• Familiarity with computers, email, internet research, and online communication platforms
• Willingness to learn supplier booking technology and reservation procedures
• Reliable internet connection and compatible computer or device
• Open to ongoing education and professional skill development
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Australia, Spain, Mexico, or another qualifying region

Training & Development Opportunities

• Vacation consultation and client needs assessment
• Destination selection and vacation research strategies
• Resort, cruise, tour, and leisure product education
• Supplier reservation systems and booking procedures
• Preparing personalized vacation proposals
• Reservation accuracy and documentation management
• Customer communication and service techniques
• Client follow-up and reservation timeline management
• Professional certification opportunities
• Continued destination and supplier education

Why Join This Opportunity?

• Fully remote work arrangement
• Flexible scheduling with part-time or full-time options
• Beginner-friendly opportunity with no prior travel industry experience required
• Training and professional learning resources available
• Access to established suppliers and reservation platforms
• Opportunities to build valuable customer service, sales, research, communication, and planning skills
• Experience working with a wide range of vacation destinations and leisure products
• Travel-related discounts and industry benefits where applicable
• Continued professional development and virtual team resources
• Opportunities to expand industry knowledge and responsibilities over time