Experience Coordination Specialist
Job Description:
About the Opportunity
We are expanding our remote team and seeking motivated individuals who enjoy bringing details together, assisting customers, and creating smooth vacation-planning experiences. As an Experience Coordination Specialist, you will help clients move from an initial getaway idea to organized arrangements by researching options, coordinating requested services, and providing dependable follow-up.
This is a beginner-friendly opportunity with no previous travel-industry experience required. Training, supplier resources, and continued learning opportunities are provided.
What You'll Be Responsible For
- Gather information about each client's vacation goals, dates, destination interests, preferences, and budget
- Explore accommodations, resorts, cruises, transportation, tours, excursions, activities, and vacation packages
- Evaluate available choices and match suitable options with individual traveler requests
- Help clients understand available services and make informed planning decisions
- Coordinate selected accommodations, transportation, activities, and other vacation components
- Utilize approved supplier platforms and company resources when organizing arrangements
- Compile reservation information into clear confirmations, schedules, and itinerary details
- Monitor planning requirements, deadlines, and outstanding information
- Maintain communication with clients and provide updates as arrangements progress
- Help address routine reservation changes, scheduling adjustments, cancellations, and special requests
- Review names, dates, and booking details to help identify potential errors
- Maintain accurate records of client requests, communications, and active arrangements
- Expand your knowledge through ongoing supplier and destination education
What This Opportunity Includes
- Fully remote opportunity within eligible regions
- Flexible part-time and full-time scheduling
- Structured onboarding and training for beginners
- No previous professional travel experience required
- Continued team guidance and support
- Supplier training and destination education
- Access to approved research and coordination resources
- Opportunities to strengthen communication, customer service, research, and planning skills
- Professional development and potential growth opportunities
- Performance-based incentives and recognition opportunities
- Qualifying travel discounts and industry-related benefits
- Supportive virtual team environment
What We're Looking For
- Strong written and verbal communication abilities
- Professional and service-oriented approach
- Effective listening and interpersonal skills
- Strong organizational and prioritization abilities
- Careful attention to dates, details, and documentation
- Ability to manage several client requests and planning tasks
- Comfortable conducting online research and comparing information
- Willingness to learn supplier platforms and digital systems
- Adaptable when schedules, availability, or client preferences change
- Resourceful approach to everyday questions and challenges
- Dependable follow-through and good time-management habits
- Ability to remain productive while working independently
- Basic computer proficiency and reliable internet access
- Must be at least 18 years of age
- Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved countries